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frequently asked questions

Where are you located?

We are located just outside (north) of Baltimore, MD

How do I begin the process of having something custom made?

(See "How to customize" tab.)

How are costs determined?

Since every piece is made to order, and no two items are exactly alike, quotes are generated based on the following criteria:

1. Dimension/shape of furniture, 2. Intricacy of design, 3. Added/special features

Will I get to see what it will look like before it is made?

Yes, a 3D render is prepared during the "conceptualization" stage which will provide a lifelike visual on what to expect.

How will I get my custom order?

Shipping is available nationwide. However, Hand Delivery and Installation services are available within the Mid-Atlantic Region (see where we serve).

How long will it take for my custom order to be fulfilled?

Given that all of our furniture is hand crafted, there is a natural increase in wait time. However, lead time is contingent upon our current volume, size/intricacy of order and order type. As a general rule of thumb, expect extended wait times for big box furniture and shorter for small box items.

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